Shipping Policy
Shipping Prices
Our shipping prices will be calculated for each customer on an individual basis at checkout. Shipping prices depend on the items in each order and the location of the shipment. In addition, certain times of year may have higher shipping prices due to carrier rate increases. Please contact us at support@stauberfurnishings.com to find out more information.
Processing and Shipping Times
Our standard processing time is 1-3 business days. Our standard ground shipping is from 1-5 business days, depending on your location. Shipments are subject to shipping service availability.
Why the range in delivery times?
Your delivery location matters greatly. Delivery times are determined by your location, the item's stocked location, and the carrier's routing to your area. Based on these factors, there are cases where delivery may be significantly faster than others. Please reach out to us directly for the best estimates. Call us at 1-833-227-2494 or email us at support@stauberfurnishings.com. Include your location and the items you are purchasing for the most accurate response.
Where do we ship?
For standard orders, we ship anywhere in the continental United States. For anywhere else, please contact us about special shipping arrangements.
Tracking
Tracking information for your order will be emailed to you after you place your order. You can also find tracking information and past order history by creating an account and logging in on our website.
Shipping address changes
If you need to change your address after placing an order please get in touch with us as soon as possible, so that we can edit the info in our system before it ships. Keep in mind that once your shipment is on the way, it becomes more difficult to reroute it. Of course, we’ll do whatever we can to assist, however you may be responsible for rerouting charges.
Damages, defects, or missing parts
Take photographs of the packaging and product upon arrival and report the damage or missing parts to us as soon as possible. We will make sure to replace any damaged, defective, or missing parts. Send any photographs to support@stauberfurnishings.com.